Privacy Policy

Last Updated: 9 February 2025

Welcome to PropertyTec (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.propertytec.co.uk) and use our services.

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:

• Name

• Email address

• Phone number

• Property address

• Custom message content submitted via our contact forms

This information is collected through contact forms on our website and stored in the Elementor > Submissions section of our website dashboard. It is also sent to our email address (contact@propertytec.co.uk).

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide requested services.

• To process and manage bookings for EPC and property services.

• To improve our website and services.

• To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

We take reasonable security measures to protect your personal data from unauthorized access, disclosure, or loss. Your data is stored in our email system and within the Elementor plugin on our website. While we take precautions, no online platform can guarantee complete security.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you would like your data to be deleted, please contact us using the details below.

5. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your personal data.

• Withdraw consent for data processing where applicable.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are not handling your data lawfully.

To exercise any of these rights, please contact us at peter.evans@propertytec.co.uk.

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and analyze website performance. You can manage cookie settings in your web browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

PropertyTec
Email: contact@propertytec.co.uk
Website: www.propertytec.co.uk

Thank you for trusting PropertyTec with your information.